Windows must now restart because the Remote Procedure Call
(RPC) service terminated unexpectedly
Note: If you disconnect your computer from its broadband connection, it does not shut down. Remove the cable from the network card or unplug the USB cable modem.
Download and install the Symantec W32.Blaster.Worm Removal Tool
Note: You need to be logged in with Administrative rights to run this tool in Windows 2000 or Windows XP.
- Download the FixBlast.exe file from the Symantec Web site.
- Save the file to a convenient location, such as the Downloads folder or the Windows Desktop, or to removable media that is known to be uninfected, if possible.
- If you would like, check the authenticity of the digital signature. This step is optional.
- Close all open windows and programs before running the tool.
- If you are using Windows XP, disable System Restore. CAUTION: If you are running Windows XP, it is strongly recommend that you do not skip this step. The removal procedure may be unsuccessful if Windows XP System Restore is not disabled, as Windows prevents outside programs from modifying System Restore.
- End task on msblast.exe.
- On your keyboard, press the CTRL+ALT+DELETE keys.
- In the Windows Security window, click Task Manager.
- In the Windows Task Manager window, click the Processes tab.
- On the Processes tab, click msblast.exe, and then click End Process.
- Locate and double-click the FixBlast.exe file to start the removal tool.
- In the Symantec W32.Blaster.Worm Fix Tool dialog box, click Start to begin the process.
- Allow the tool to run. Note: When running the tool, if you see a message that the tool was unable to remove one or more files, run the tool in Safe mode. Shut down the computer, turn off the power, and wait 30 seconds. Restart the computer in Safe mode, and then run the tool again.
- For Windows XP, download and install the "Blaster Worm: Critical Security Patch for Windows XP" patch from the Microsoft Web site to prevent this type of attack. Windows XP shipped with Gateway computers is a 32-bit operating system.
- For Windows 2000, download and install the "Blaster Worm: Critical Security Patch for Windows 2000" patch from the Microsoft Web site to prevent this type of attack.
- For Windows NT, download and install the "Blaster Worm: Critical Security Patch for Windows NT 4.0" patch from the Microsoft Web site to prevent this type of attack.
- Run the FixBlast.exe removal tool again to ensure that the computer is clean of the virus.
- If you are running Windows XP, reenable System Restore if the computer is clean.
- Run LiveUpdate to make sure that you are using the most current virus definitions.
- Total number of the scanned files
- Number of deleted files
- Number of terminated viral processes
- Number of fixed registry entries
Microsoft windows Patch Download link-